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General Manager


Date: January 3, 2022

Job Title: General Manager

Location: Cottage Grove, MN

Reports to: CEO / President

Position Objective / Summary: The General Manager is an experienced leader responsible for the overall financial performance and efficient and effective operations of the Duracard/Plastic Resources Inc. manufacturing facility. The General Manager will create and implement strategies for aggressive growth of this newly acquired operating unit of a successful plastics printing and lamination business.

To be successful in this critical leadership role, you must embrace the exciting challenges that come with prompting and managing rapid growth. You will prepare the organization to adapt to new markets, evaluate and optimize operations and financial performance, and maintain a standard of excellence throughout all facets of the production process. You will develop and lead a team to sell and produce quality products, fulfill sales orders in a timely manner, ensure proper inventory and materials, and maintain production and facility equipment.

Essential Duties & Responsibilities:

  • Team Management & Leadership:
    • Carry out supervisory responsibilities in accordance with company policies and applicable laws, including hiring and training employees, assigning and directing work, addressing issues and resolving problems, inspiring employees to do their best work and recognizing them for doing so.
    • Supervise, communicate, and delegate responsibilities, duties, tasks, and plans to Production Team Leaders to ensure the production of the highest quality products at the lowest possible cost.
    • Appraise performance of staff against goals, plans, and similar standards. Provide encouragement, additional training, and constructive feedback as appropriate.
  • Budget Management:
    • Overall profit and loss responsibility for operating unit
    • Monitor financial health of operating unit; review and analyze performance reports
    • Maintain budgets and optimize revenue and expenses
    • Partner with sales management to retain clients and increase sales
  • Materials Management:
    • Raw Materials: Ordering, IQC, Supplier Management, Inventory
    • Finished Goods: Inventory & Shipping & RMA
  • Equipment & Facility Management:
    • Maintenance, Vendor Management, Growth & Investment Plan/ROI Cases
    • Maintain facility equipment and cleanliness, both interior and exterior
  • Shipping:
    • Manage the shipping department and external vendor relationships
  • Process and Reporting:
    • Develop manufacturing processes (IQC/OQC/OEE/CAR & ECO/etc.) to ensure QCDs are met.
    • Utilize IT systems for reporting to Senior Management on manufacturing performance: production rates, exceptions, inventory, etc.
    • Make recommendations for process improvement and implements approved recommendations.
  • Ensure safety procedures are in place and consistently followed by all staff.
  • Occasionally assist in Production Operator duties as necessary to ensure that all tasks in the department are completed
  • Attend internal meetings for sharing priorities, updates, best practices, etc.

Knowledge, Skills, Abilities: the requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Eager and able to take ownership and responsibility for the overall financial performance of the operating unit and execution of all production and facility tasks, leading with and through others to ensure consistently excellent work
  • Excellent interpersonal skills: teamwork/collaboration, verbal and written communication, conflict resolution, employee recognition/feedback
  • Time management: the ability to organize and manage multiple tasks, demonstrate an appropriate sense of urgency
  • Detail orientation and comfort with production analytics/reporting
  • Flexible and willing to personally contribute in whatever manner is required for the company to meet production requirements and delight customers
  • Ability to quickly become familiar with all product lines

Education & Experience Requirements:

  • Bachelors degree required.
  • 10+ years relevant experience required, including experience in Manufacturing and in leadership role(s)
  • Shipping experience preferred

Working Conditions: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Walking primarily on a level surface for periods throughout the day
  • Ability to sit, stand, walk, or lift for long periods of time
  • Reaching above shoulder height, below the waist, or lifting as required
  • Exposure to the manufacturing area where personal protective equipment may be required
  • Ambient room temperatures and lighting as found in a typical manufacturing environment
  • May work at different workstations as production needs require, or shift from one station to another during the production process

This job description is a summary of the job duties and requirements that represent the general nature and level of work being performed. It is not intended to be complete in detail. Individuals classified in this job are expected to perform all the essential duties identified herein, and occasionally may be required to perform duties that are not included within this document.




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